Privacy Policy

Last updated: May 4, 2026

Haulden Removal Services Ltd ("Haulden", "we", "us", "our") operates the website hauldenremoval.com and provides junk removal services in the South Denver Metro area. This Privacy Policy explains what information we collect, how we use it, and how you can contact us about your data.

Information We Collect

When you contact us through our website, by phone, by text, or through third-party platforms (Thumbtack, Google Business Profile, etc.) to request a quote or service, we collect:

- Your name

- Phone number

- Email address (when provided)

- Service address

- Description of the items or service requested

- Any other information you voluntarily share

How We Use Your Information

We use this information solely to:

- Provide quotes and complete the services you request

- Communicate with you about your job (scheduling, arrival times, follow-up)

- Issue invoices and process payments

- Maintain customer service records

- Comply with applicable legal and tax obligations

SMS / Text Message Communications

We may send SMS messages to confirm appointments, share quotes, and follow up after service. Standard message and data rates may apply. Message frequency varies by job activity. You can opt out at any time by replying STOP. Reply HELP for assistance, or contact us directly at the contact info below.

Internal Operational Alerts: We also operate an internal SMS alert system that notifies the Haulden Removal business owner when new lead inquiries arrive through our partner platforms. This system sends messages only to the business owner's own phone number and is used solely to ensure prompt customer response. No customer phone numbers are used for marketing SMS.

Information Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share information only with:

- Service providers we use to operate our business (e.g., scheduling software, payment processors, accounting platforms), under confidentiality terms

- Legal or tax authorities when required by law

Data Retention

We retain customer information for as long as needed to fulfill the purposes described above and to comply with applicable record-keeping obligations.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the details below.

Contact

Haulden Removal Services Ltd

Email: contact@hauldenremoval.com

Phone: 970-531-3922

Website: hauldenremoval.com

Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be posted at hauldenremoval.com/privacy

Terms of Service

Last updated: May 4, 2026

These Terms of Service ("Terms") govern your use of the website hauldenremoval.com and the junk removal services provided by Haulden Removal Services Ltd ("Haulden", "we", "us", "our").

Services

Haulden provides junk removal, cleanout, appliance removal, and related hauling services in the South Denver Metro area. Specific service availability, pricing, and scheduling are determined at the time of estimate and confirmed before any work begins.

Estimates and Pricing

We provide free in-person estimates. Final pricing is confirmed before work begins. Final price may differ from any prior phone or photo estimate based on actual job scope, access, and volume.

Payment

Payment is due upon completion of service unless otherwise agreed in writing. We accept card payments via our invoicing system. Standard processing fees may apply.

Cancellation

You may cancel or reschedule a confirmed job up to 24 hours before the scheduled appointment without charge. Last-minute cancellations may be subject to a fee at our discretion.

Exclusions

Haulden does not haul: hazardous materials, biohazard or human waste, items with confirmed bed bug infestation, or concrete-only loads. Additional exclusions may apply on a case-by-case basis.

SMS Communications

By providing your phone number to Haulden, you consent to receive SMS messages related to your service request, including quotes, scheduling, arrival notifications, and follow-up. Message frequency varies by job activity. Standard message and data rates from your carrier may apply.

To stop receiving messages, reply STOP at any time.

For help, reply HELP or contact us at 970-531-3922.

Internal Operational Alerts: We also operate an internal SMS alert system that notifies the Haulden Removal business owner when new lead inquiries arrive through our partner platforms. This system sends messages only to the business owner's own phone number. No customer phone numbers are enrolled in or used by this internal alert system.

Liability

Haulden is fully insured. We take care to handle items responsibly during removal. Our liability is limited to the value of the services provided. We are not responsible for items the customer chooses to leave behind, items concealed from view at the time of estimate, or pre-existing damage to property.

Recycling and Disposal

Haulden makes a good-faith effort to recycle, donate, and divert materials before sending anything to landfill. We cannot guarantee specific outcomes for any individual item.

Governing Law

These Terms are governed by the laws of the State of Colorado, United States.

Contact

Haulden Removal Services Ltd

Email: contact@hauldenremoval.com

Phone: 970-531-3922

Website: hauldenremoval.com

Changes to These Terms

We may update these Terms from time to time. The most recent version will always be posted at hauldenremoval.com/terms